EMARS provides IT support for advanced communication between geographically dispersed workers with the purpose of sharing expertise with an operator that oversees the system to maintain.
EMARS enables one or more operators Expert em>, not physically present at the office that hosts the system to maintain, to do b> the actions carried out by the local operator and guide him in solving problems suggesting specific remedial action.
eMaRS consente ad uno o più operatori esperti, non presenti fisicamente presso la sede che ospita il sistema da manutenere, di vedere le azioni svolte dall’operatore locale e guidarlo nella risoluzione di problematiche suggerendo le specifiche azioni risolutive.